> For the complete documentation index, see [llms.txt](https://tutorials.kuasa.io/getting-started/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://tutorials.kuasa.io/getting-started/kuasa-ai-support-chat/contacts/manage-contacts/how-to-add-bulk-of-contacts-in-tag.md).

# How To Add Bulk Of Contacts In Tag

1. Login to your account via <https://chat.kuasa.io/>.
2. Click **AI Support Chat.**

<figure><img src="/files/OzHSkVzODF2GtQRmXy7d" alt=""><figcaption></figcaption></figure>

3. Click **Contacts > Manage Tags** on the sidebar.

<figure><img src="/files/4mIg3l8vayjKTlV2fgzS" alt=""><figcaption></figcaption></figure>

4. Click any tagging that you want to add contact in it.

<figure><img src="/files/QFy7MDHR7jjpsmzcbABf" alt=""><figcaption></figcaption></figure>

5. Click **+Add New** button on the right top.

<figure><img src="/files/3seGgw5fXUutghntnVE2" alt=""><figcaption></figcaption></figure>

6. Click **Import with CSV** button.

<figure><img src="/files/HLlgGZRa8myYGMdbGZiU" alt=""><figcaption></figcaption></figure>

7. Step 1: You may download sample CSV file.\
   \
   Step 2: Upload your **CSV file** and set the **selected country.**\
   \
   Step 3: Click **Add New** button.

<figure><img src="/files/qTvy1zso2DM2EA42kwpg" alt=""><figcaption></figcaption></figure>

8. Ensure that your **CSV** follows the format described below. You MUST fill out every column. In some cases, you must enter a "dummy email" if your customer does not have one.

<figure><img src="/files/p4PasKKMv52awhUsyW8P" alt=""><figcaption></figcaption></figure>

<mark style="color:red;">**MAKE SURE TO CHANGE PHONE NUMBER FORMAT FROM GENERAL TO NUMBER**</mark>

<figure><img src="/files/H9CMOSCAi3fxe3DWReQT" alt=""><figcaption></figcaption></figure>

1. <mark style="color:blue;">Highlight column C together with the header C.</mark>
2. <mark style="color:blue;">Click on the General as shown in the picture above and select Number to change the format.</mark>

<figure><img src="/files/dK120pVgGz7pKJVVsrjl" alt=""><figcaption></figcaption></figure>

3. <mark style="color:blue;">Click twice on the section as shown in the picture above.</mark>

<figure><img src="/files/JqqMJhQTL7WTS83SrJk9" alt=""><figcaption></figcaption></figure>

4. <mark style="color:blue;">After you have successfuly changed the format, the right format of phone number as shown in the picture above.</mark>

5. CSV files that have been uploaded are shown its status as **Pending** in the **Imported Files.**

<figure><img src="/files/hE0zBidnwDUK3Vhobk9t" alt=""><figcaption></figcaption></figure>

10. Bulk of contacts are successfully uploaded in tag.

<figure><img src="/files/6Bgq0OOGmvFOnetVS8SF" alt=""><figcaption></figcaption></figure>
