# How To Add Bulk Of Contacts In Tag

1. Login to your account via <https://chat.kuasa.io/>.
2. Click **AI Support Chat.**

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3. Click **Contacts > Manage Tags** on the sidebar.

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4. Click any tagging that you want to add contact in it.

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5. Click **+Add New** button on the right top.

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6. Click **Import with CSV** button.

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7. Step 1: You may download sample CSV file.\
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   Step 2: Upload your **CSV file** and set the **selected country.**\
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   Step 3: Click **Add New** button.

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8. Ensure that your **CSV** follows the format described below. You MUST fill out every column. In some cases, you must enter a "dummy email" if your customer does not have one.

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<mark style="color:red;">**MAKE SURE TO CHANGE PHONE NUMBER FORMAT FROM GENERAL TO NUMBER**</mark>

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1. <mark style="color:blue;">Highlight column C together with the header C.</mark>
2. <mark style="color:blue;">Click on the General as shown in the picture above and select Number to change the format.</mark>

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3. <mark style="color:blue;">Click twice on the section as shown in the picture above.</mark>

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4. <mark style="color:blue;">After you have successfuly changed the format, the right format of phone number as shown in the picture above.</mark>

5. CSV files that have been uploaded are shown its status as **Pending** in the **Imported Files.**

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10. Bulk of contacts are successfully uploaded in tag.

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