# How To Assign Person In Charge (PIC) For Specific Contact
1. Login to your account via .
2. Click **AI Support Chat.**
3. Click **Contacts >** **Manage Contact**.
4. Click **View Profile** button.
5. You may click **+ Add PIC** button as shown in the picture below.
6. You may choose name from the Assign PIC list, then click **Add** button as you have confirmed your PIC.
7. Assigned PIC is shown on the customer's contact profile successfully.
