# Steps to Link Your Whatsapp Manager (Meta) into Kuasa AI Support Chat

1. Open your Kuasa **AI Support Chat** (Log in your account at <https://campaigns.kuasa.io/> and then choose **AI Support Chat**)

<figure><img src="https://lh7-us.googleusercontent.com/docsz/AD_4nXe0Jv5Wu5s9ExdAyngfzhjgF8ddV0HIarjSClr557Hd6SpTHU3hQCdtAmcHb83DiOgFPxVI9BXZXQO3bwTdFZbyBAMomHtna7_KVIkfJ6IRo3NY4o3uvswenYAbEnRxhWMxYE145cDCvMLYCVsAW1IfiJM?key=uEsXH55AWpa9IJDNZuUuJQ" alt=""><figcaption></figcaption></figure>

2. Under the **Live Chat** section, click **Omnichannel** (left side).

<figure><img src="https://2425544693-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F3QW4viTMK6zDjbpEqP2H%2Fuploads%2F4bSm1aRqzmUgawJCUz59%2Fphoto_2024-06-29_17-44-381.jpg?alt=media&#x26;token=f910027c-4756-4369-91dd-e84e34ec35cc" alt=""><figcaption></figcaption></figure>

3. Go to **WhatsApp Settings** (bottom left).
4. Ensure that all the details are filled in (tally with details in Whatsapp Official integration), then copy the **Access Token** and **Webhook Url**.

<figure><img src="https://2425544693-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F3QW4viTMK6zDjbpEqP2H%2Fuploads%2FWVuAPosKPuqa1Zds3r1J%2Fimage.png?alt=media&#x26;token=583b83cc-e101-43e5-9fb8-a8eb84613d85" alt=""><figcaption></figcaption></figure>

5. Open your Meta developer account at[ https://developers.facebook.com/apps/](https://developers.facebook.com/apps/).
6. Click on your App.

<figure><img src="https://2425544693-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F3QW4viTMK6zDjbpEqP2H%2Fuploads%2FrhML4MJZ2ad219wKRpyP%2Fimage.png?alt=media&#x26;token=31d4ff51-91e0-4c86-9da0-f08ea1cea849" alt=""><figcaption></figcaption></figure>

7. Click **Webhooks**, then click **User**.

<figure><img src="https://2425544693-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F3QW4viTMK6zDjbpEqP2H%2Fuploads%2F4TyQ8fxdItFPgClWe7iN%2Fphoto_2024-06-26_12-24-591.jpg?alt=media&#x26;token=34f840d0-6091-4d5d-811a-4829fa8da2ee" alt=""><figcaption></figcaption></figure>

8. Change the **User** to **Whatsapp Business Account**

<figure><img src="https://2425544693-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F3QW4viTMK6zDjbpEqP2H%2Fuploads%2Fs1AFsn8Yv1zx0ABydc8I%2Fphoto_2024-06-26_12-25-031.jpg?alt=media&#x26;token=8897f218-361c-4bd1-9ca5-6d0068c4ef1a" alt=""><figcaption></figcaption></figure>

9. Click the **Subscribe to this object** button.

<figure><img src="https://2425544693-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F3QW4viTMK6zDjbpEqP2H%2Fuploads%2FiBPt1KxzYjgNuMMm1o7t%2Fphoto_2024-06-26_12-25-081.jpg?alt=media&#x26;token=346d8ded-87f8-4472-900f-4e2fe557a565" alt=""><figcaption></figcaption></figure>

10. Paste the **Webhook Url** and **Access Token** that you copied from Kuasa AI Support Chat into the Meta developer account under **Callback URL** and **Verify token**, then click **Verify and save**.

<figure><img src="https://2425544693-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F3QW4viTMK6zDjbpEqP2H%2Fuploads%2F2L5wxYUoQH1jyP3dd2jp%2Fphoto_2024-06-26_12-25-131.jpg?alt=media&#x26;token=f1706394-a6a6-4cfe-9cc1-e9c13981b085" alt=""><figcaption></figcaption></figure>

11. Click **WhatsApp Business** Account, and click **Subscribe** in the row **messages**.

<figure><img src="https://2425544693-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F3QW4viTMK6zDjbpEqP2H%2Fuploads%2F9I9yCHaKxdazp6cukRsk%2Fimage.png?alt=media&#x26;token=85bf76c9-380a-49d6-aed8-a220615d3e9b" alt=""><figcaption></figcaption></figure>

Well done! You already completely integrated Whatsapp with Kuasa Ai Support Chat.