# Steps to Link Your Whatsapp Manager (Meta) into Kuasa AI Support Chat

1. Open your Kuasa **AI Support Chat** (Log in your account at <https://campaigns.kuasa.io/> and then choose **AI Support Chat**)

<figure><img src="https://lh7-us.googleusercontent.com/docsz/AD_4nXe0Jv5Wu5s9ExdAyngfzhjgF8ddV0HIarjSClr557Hd6SpTHU3hQCdtAmcHb83DiOgFPxVI9BXZXQO3bwTdFZbyBAMomHtna7_KVIkfJ6IRo3NY4o3uvswenYAbEnRxhWMxYE145cDCvMLYCVsAW1IfiJM?key=uEsXH55AWpa9IJDNZuUuJQ" alt=""><figcaption></figcaption></figure>

2. Under the **Live Chat** section, click **Omnichannel** (left side).

<figure><img src="/files/i33y0a7vhe7osqwOeyjU" alt=""><figcaption></figcaption></figure>

3. Go to **WhatsApp Settings** (bottom left).
4. Ensure that all the details are filled in (tally with details in Whatsapp Official integration), then copy the **Access Token** and **Webhook Url**.

<figure><img src="/files/r4ZdUrMWICCeBIWoi4kd" alt=""><figcaption></figcaption></figure>

5. Open your Meta developer account at[ https://developers.facebook.com/apps/](https://developers.facebook.com/apps/).
6. Click on your App.

<figure><img src="/files/S1EXTgYAJ56OI4IU2zed" alt=""><figcaption></figcaption></figure>

7. Click **Webhooks**, then click **User**.

<figure><img src="/files/qfEbCxsindm6TFpvuAgC" alt=""><figcaption></figcaption></figure>

8. Change the **User** to **Whatsapp Business Account**

<figure><img src="/files/5FljdHdJDTUj264pdMuM" alt=""><figcaption></figcaption></figure>

9. Click the **Subscribe to this object** button.

<figure><img src="/files/rbCBfoPpigbtx7btE4ok" alt=""><figcaption></figcaption></figure>

10. Paste the **Webhook Url** and **Access Token** that you copied from Kuasa AI Support Chat into the Meta developer account under **Callback URL** and **Verify token**, then click **Verify and save**.

<figure><img src="/files/JsFlJVK81ITRwPbLpkrX" alt=""><figcaption></figcaption></figure>

11. Click **WhatsApp Business** Account, and click **Subscribe** in the row **messages**.

<figure><img src="/files/GoMytkRaoKFjugxxhlnw" alt=""><figcaption></figcaption></figure>

Well done! You already completely integrated Whatsapp with Kuasa Ai Support Chat.


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