Create AI Chatbot item in Kuasa

Note: Only one 'AI Chatbot' item can be created per WhatsApp number.

1. Login to your Kuasa account via https://campaigns.kuasa.io/.

2. Click Campaigns.

1. Make sure that your WhatsApp device is connected to your Kuasa account. You may check the connection on your device settings.

1. Click WhatsApp Integration.

1. Make sure the connection is Connected.

1. Click AI Chatbot on left side of your account.

1. Click Add Item.

1. Choose AI Chatbot.

1. Set up the details below:

A. Status: Enable

B. Name: Enter an item name for reference

C. Keyword to Start: Any word from the customer that will activate your AI Chatbot

Keyword to Disable: Any word from the customer that will stop your AI Chatbot

D. Presence Delay: Set the response delay time

E. Prompt: Enter the prompt for your AI Chatbot

1. Click the Add New button.

2. Done! Your AI Chatbot item has been successfully added.