> For the complete documentation index, see [llms.txt](https://tutorials.kuasa.io/getting-started/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://tutorials.kuasa.io/getting-started/kuasa-campaigns/ai-chatbot/setup-autoreply.md).

# Setup Autoreply

<mark style="color:red;">**Note:**</mark> <mark style="color:red;"></mark><mark style="color:red;">You can create multiple</mark> <mark style="color:red;"></mark><mark style="color:red;">**'Autoreply'**</mark> <mark style="color:red;"></mark><mark style="color:red;">items for each WhatsApp number.</mark>

1. Login to your Kuasa account via <https://campaigns.kuasa.io/>.
2. Click **Campaigns.**

<figure><img src="/files/IUPIMkd8YuHmSl6XKstM" alt=""><figcaption></figcaption></figure>

3. Make sure that your WhatsApp device is connected to your Kuasa account. You may check the connection on your device settings.

<figure><img src="/files/JBli01VqXAjgj4nRA4Nb" alt=""><figcaption></figcaption></figure>

4. Click **WhatsApp Integration**.

<figure><img src="/files/GXrcIlidAOadDK6Elygc" alt=""><figcaption></figcaption></figure>

5. Make sure the connection is <mark style="color:green;">**Connected**</mark>.

<figure><img src="/files/qIEpXLTLrjzZYN6Vm8sE" alt=""><figcaption></figcaption></figure>

6. Click **AI Chatbot** on left side of your account.

<figure><img src="/files/ILSP77UeTemV2DSX0HcY" alt=""><figcaption></figcaption></figure>

7. Click **Add Item**.

<figure><img src="/files/juLmgVB7fECxFGQQlcYm" alt=""><figcaption></figcaption></figure>

8. Choose **Autoreply.**

<figure><img src="/files/OsPQ9En65YbUjCZ3qV4c" alt=""><figcaption></figcaption></figure>

9. Set up the details below:

<mark style="color:blue;">**A. Status:**</mark> Enable

<mark style="color:blue;">**B. Type:**</mark> Choose one of the following:

* Message contains the keyword
* Message contains the whole keyword

<mark style="color:blue;">**C. Name:**</mark> Enter an item name for reference

<mark style="color:blue;">**D. Keywords:**</mark> Any word from the customer that will trigger the autoreply

<mark style="color:blue;">**E. Presence Delay:**</mark> Set the response delay time

<figure><img src="/files/cckBO2u5z3Z7RDFoMHqD" alt=""><figcaption></figcaption></figure>

<mark style="color:blue;">**F. Image:**</mark> You can include one image for the autoreply (Maximum file size: 2MB)

<mark style="color:blue;">**G. Caption:**</mark> Enter a caption for the autoreply

<figure><img src="/files/HDXW9gw7tfmvuDkHbQrz" alt=""><figcaption></figcaption></figure>

10. Click the **Add New** button.
11. Done! Your Autoreply item has been successfully added. <mark style="color:red;">(All items will be lost if the device is deleted. Please save your items elsewhere as a backup.)</mark>

<figure><img src="/files/kgDRzGMJ5h1oKc1lBnVH" alt=""><figcaption></figcaption></figure>


---

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