# How to Stop AI Chatbot for Specific Contact

1. Login to your Kuasa account via <https://campaigns.kuasa.io/>.
2. Click **Campaigns.**

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3. Make sure that your WhatsApp device is connected to your Kuasa account. You may check the connection on your device settings.

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4. Click **WhatsApp Integration**.

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5. Make sure the connection is <mark style="color:green;">**Connected**</mark>.

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6. Click **AI Chatbot** on left side of your account.

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7. Click **Item List**.

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8. Click the **Chat** symbol under the AI item.

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9. Search for the contact you want to stop using the AI Chatbot (make sure the contact has recently sent a message to your AI number).
10. As shown in the image below, the status is currently **On**. Toggle the status to **Off** to stop the AI Chatbot for that contact.

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**Other Alternative**

Besides the settings above, you can also set specific keywords for customers to start or stop the AI Chatbot easily.

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