# How To Redeem Point Your Customer

1. Login to your account via [**https://reward-points.kuasa.io/**](https://reward-points.kuasa.io/)**.**
2. Click **Reward Points.**

<figure><img src="/files/ehji3wdGzRoGO6pJaTuU" alt=""><figcaption></figcaption></figure>

3. You will be directed to the dashboard.
4. Click **Manage Branch.**

<figure><img src="/files/XkOQUMqX8h3lvDmN60Cx" alt=""><figcaption></figcaption></figure>

5. You will see the display as shown below. Click the copy link to generate the **Add Point.**&#x20;

<figure><img src="/files/F2ljhRFwp48VauKNfXaM" alt=""><figcaption></figcaption></figure>

6. You will see the display as shown below. Click **Redeem Point** button.

<figure><img src="/files/8sS9pTmeg1SYFR33bxbC" alt=""><figcaption></figcaption></figure>

7. You need to enter your customer's <mark style="color:blue;">**Phone Number**</mark> that you want to give points. Next, click **Search Phone** button.

<figure><img src="/files/5bPGLFI4fQFX9yJsTMh2" alt=""><figcaption></figcaption></figure>

8. You will see the display below if your customer already registered to get the point. Click **Continue** button to proceed.

<figure><img src="/files/G2fkJPrnixL9HYDPOLAC" alt=""><figcaption></figcaption></figure>

9. You need to fill in the <mark style="color:blue;">**Point to Redeem.**</mark> Then, click **Redeem Point** button.

<figure><img src="/files/8KM5O6tG7hClmyFQRdKJ" alt=""><figcaption></figcaption></figure>

10. Congratulation! You have successfully **Redeemed points** for your customer.

<figure><img src="/files/BKjCxQ7xwIeD3gJyFq1p" alt=""><figcaption></figcaption></figure>

11. Your customer will get a message informing them that the point has been redeemed.

<figure><img src="/files/UWYwcgvJifRFJy8q7zmf" alt=""><figcaption></figcaption></figure>

### Bonus

1. If your customer's Phone Number is not registered to the reward point, system will show this message.&#x20;

<figure><img src="/files/Nnq6cTT6OWH2PEhTKQ8c" alt=""><figcaption></figcaption></figure>

2. You may ask your customer to scan the [**QR Code**](/getting-started/kuasa-reward-points/reward/manage-branch/get-qr-code.md) to register for the Reward Points.


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